Macron FAQS

Shipping & Returns


Currently we are only able to ship to UK Mainland. All orders from outside of UK Mainland will not be process and payment will not be accepted. Shipping costs will be calculated based on weight, size and quantity. All orders £100 or more will qualify for Free Shipping.


**Returns Policy**

All Returns must be processed through the online returns form located in the 'Completed Orders' section of the 'My Account' page.

We offer a 30 day return policy for faulty/damaged goods. We unfortunately can not exchange or refund personalised items, so please be 100% sure before purchasing.

All products must be returned in their original condition, fit for resale. Once the return has been made a full refund will be given (excluding the original delivery charge) within 30 days, providing the items are in their original condition. In the interest of hygiene, we do not offer refunds on underwear.

Any costs involved in exchanging/returning the product, providing it has been delivered correctly, must be paid for by the customer unless the item(s) is faulty.



Any item that is customised will not be available for return or exchange.

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